FREQUENTLY ASKED QUESTIONS

What type of courses can I take?

We have two referee course journeys, one for players and one for referees. If you need more information about which course is best for you, speak to your national representative or contact us.

How Do I take a referee course?

If you are a new referee you can register for a free WSO Level 0 referee course to begin your journey. Once you have completed the Level 0, the next level will become available for registration.

What Do I do after I have registered?

Once you have registered your account, head over to the dashboard to see your courses and begin learning! Each course is required to be completed before you are able to progress to the next level.

A. WSO will work with the member nations to ensure the practical appraisals are conducted on appropriate matches within each country.

A. WSO Levels 2 and above also involve a practical side and requires you to upload certain documents such as Referee Logs and Appraisals in support of your qualification. Documents can be uploaded on your WSO PROFILE page. This practical element has been developed to ensure that you are an active referee, can put your learning into practice and are refereeing at the required standard for the WSO Level. The requirements are listed in the Level Summaries which can be found in the Resources section of the website. Until you have met the practical elements of the course your qualification will be listed as PENDING.

A. There is a ‘+UPLOAD’ button once you are in the ‘PROFILE’ area that can be used to store all relevant documents.

A. Yes, all resources are in a downloadable format.

A. You can visit modules as much as you like. The tests need to be completed in one sitting.

 

A. There is a price grid on the website and the fees will be annual.

A. You pay on completion of the online test. The payment is an annual subscription.

A. When you progress to the next level you must pay the fee for the new level. However, you will automatically receive a refund for the cost of the previous level on a pro-rata basis.

A. Every referee will be required to take the theory test from Level 0 through to Level 5. WSO will work with the member nations to ensure the practical appraisal is conducted on appropriate matches. Squash TV / video evidence will be used to ensure referees are aligned to the new standard. Retrospective matches from January 2019 through to up to date matches may be used as evidence of competency. These matches will be appraised by an approved WSO appraiser. Feedback from all sources will be sought to confirm competency for the respective level. Due to the level of work required it may take time to migrate all information.

A. Every referee will be required to take the theory test from Level 0 through to Level 3. WSO will work with the member nations to ensure the practical appraisal is conducted on appropriate matches within each country.

A. WSO has developed a new system that differs from other previous methods. However, we can provide some examples that can act as a guide and provide you with further understanding. Level 0 is the introductory qualification for newcomers and beginners, Level 1 is the entry-level or club qualification, Level 2 is the equivalent of a county or provincial qualification, Level 3 theory is equivalent to a National grade, and Level 3 practical is the equivalent of a Regional referee previously. Finally, Levels 4 and 5 are effectively two different levels of the old WSF level.

A. Unfortunately not, because the systems are different. You will need to complete the WSO theory regardless of your current level. However, up-to-date assessments or appraisals used to certify levels previously can be uploaded to your profile and will count towards the practical side of your WSO qualification.

A. Certification will need to be received from your National Governing Body or Region to confirm that you are currently operating at the appropriate level.

A. Yes, each person who signs up will have their own referee profile.

A. WSO administrators will have access to the information but in full compliance with GDPR.

A. All referees will be able to see all the referees in the directory. Federations will also have access to these details.

A. WSO will work with member nations on developing their referee pathway, identifying strengths and areas of improvement aligned to the WSO and its website.

A. As well as the WSO, National Federations will have an administrator who can access this.

A. Yes. Please also encourage all referees to use the WSO website.

A. You can start your journey as a referee by registering on the WSO website. WSO will offer support to you and your federation at every step of the way.

A. WSO will work with the regional referees committee to develop referees in your country.

A. WSO will work with regional referees committee to develop referees in your country, there will be a point of contact in each country.

A. Yes, it will be used by PSA and WSF. PSA have made it mandatory for all referees officiating at World Tour Events to hold a minimum of the WSO Level 3 theory qualification.

A. The database is held within the WSO site. WSF and PSA will use it to appoint referees. Federations will also be able to get lists of referees for their country.

A. There will be bespoke appraiser training modules available in due course for suitably qualified personnel.

A. If matches are recorded to a sufficient quality and meet with WSO requirements, then appraisals can be organised remotely. WSO requirements include the match being an officially sanctioned match held by an organisation.

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