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Frequently Asked Questions

Last updated Feb 2021

Question

Answer

Will there be a fast-track process? How will transfer of currents levels work?

Every referee will be required to take the theory test from Level 0 through to Level 3. WSO will work with the member nations to ensure the practical appraisal is conducted on appropriate matches within each country
How will the practical assessments work for Level 3 to Level 5?

 

WSO will work with the member nations to ensure the practical appraisals are conducted on appropriate matches within each country
How do WSO support a country adopting / implementing the WSO site? WSO will work with member nations on developing their referee pathway, identifying strengths and areas of improvement aligned to the WSO and its website
How much will it cost to join and is it an annual fee? There is a price grid on the website and the fees will be annual
When do I pay? You pay on completion of the online test
I am already a WSF referee, how do I become a Level 4 or Level 5 referee? Every referee will be required to take the theory test from Level 0 through to Level 5. WSO will work with the member nations to ensure the practical appraisal is conducted on appropriate matches. Squash TV / video evidence will be used to ensure referees are aligned to the new standard. Retrospective matches from January 2019 through to up to date matches may be used as evidence of competency. These matches will be appraised by an approved WSO appraiser. Feedback from all sources will be sought to confirm competency for the respective level. Due to the level of work required it may take time to migrate all information
Where do I upload all my feedback information and appraisals? There is a ‘+UPLOAD’ button once you are in the ‘PROFILE’ area that can be used to store all relevant documents
Where do I check current referee numbers and their levels that have joined from my country? All referees will be able to see all the referees in the directory

Federations will also have access to these details

Am I able to download all the resources from the site? Yes, all resources are in a downloadable format
I am running a referee course in my country, can I use WSO resources? Yes. Please also encourage all referees to use the WSO website
We currently have no referee set up in our federation, how can we join? You can start your journey as a referee by registering on the WSO website.  WSO will offer support to you and your federation at every step of the way
We need support with implementing the referee website in our country, how do we progress? WSO will work with regional referees committee to develop referees in your country
I love refereeing but there is no structure in my country, how do I join? WSO will work with regional referees committee to develop referees in your country, there will be a point of contact in each country
Will the WSO database be used to appoint referees at future events? Yes, it will be used by PSA and WSF
Will I have my own page to upload all my refereeing information? Yes, each person who signs up will have their own referee profile
Who will have access to my profile and refereeing information? WSO administrators will have access to the information but in full compliance with GDPR
Can I save my work and return later? You can visit modules as much as you like. The tests need to be completed in one sitting
Who holds the database with all the referees? The database is held within the WSO site. WSF and PSA will use it to appoint referees. Federations will also be able to get lists of referees for their country
Who oversees my country’s database? As well as the WSO, National Federations will have an administrator who can access this
How do you become an appraiser?

 

There will be bespoke appraiser training modules available in due course for suitably qualified personnel
If there are no appraisers in a country, how does the referee complete their practical side?

If matches are recorded to a sufficient quality and meet with WSO requirements, then appraisals can be organised remotely. WSO requirements include the match being an officially sanctioned match held by an organisation

How does the pricing work when you move up a level?

When you progress to the next level you must pay the fee for the new level. However, you will automatically receive a refund for the cost of the previous level on a pro rata basis.